Privacy Policy - Wilderness Gear and Earthly Creations
Effective date: 2025
Important notice regarding text messaging data
Wilderness Gear and Earthly Creations (“we,” “us,” or “our”) DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.
1. Introduction
Wilderness Gear and Earthly Creations (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit wildernessgearandearthlycreations.com (the “Site”).
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and other contact details provided voluntarily.
- Automated Data: IP address, browser type, device information, and usage data collected through cookies and analytics tools.
- Transactional Data: If you make purchases, we may collect payment details through a secure payment processor.
- Opt-in information: Records and timestamps for all communication channels (SMS, email, etc.)
- Customer Communication: Records of inquiries and service requests, appointment details and preferences, service history and feedback
3. How We Use Your Information
We use your information to:
- Provide and improve our services
- Processing transactions and payments
- Communicate with you about updates, offers, or support requests
- Analyze website usage and enhance user experience
- Ensuring security and fraud prevention
- Maintaining records of your communication preferences and consent
SMS Message Compliance
By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.
Opt-In & Consent:
You will only receive messages if you have explicitly opted in
We maintain timestamped records of all opt-in actions
We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws
Opt-Out Instructions
You can candle SMS notifications at any time by replying “STOP”
You will receive a final confirmation message, and no further messages will be sent unless you re-opt in
All opt-out requests are processed within 24 hours
Message Frequency & Content:
Message frequency varies based on your interactions with our business
Messages will be directly related to the services you have requested
We do not send promotional content without specific consent
Help & Support:
Reply “HELP” for assistance or contact us at [email protected]
Customer support is available during regular business hours
Carrier Information:
Standard message and data rates may apply
Carriers are not liable for delayed or undelivered messages
Supported carriers include AT&T, Verizon, T-Mobile, Sprint, Spectrum and most regional carriers
SMS Data Protection Statement
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We implement strict data protection measures to safeguard your SMS opt-in information and consent records.
4. Sharing Your Information
We do not sell, trade, or rent your personal information. However, we may share your data with:
- Service providers that assist in website operations (e.g., payment processors, hosting services)
- Law enforcement or regulatory authorities if required by law
5. Data Security
We implement security measures to protect your personal information.
- Encryption of sensitive data in transit and at rest
- Secure access controls and authentication mechanisms
- Regular security assessments and updates
- Employee training on data protection
- Breach notification protocols in accordance with applicable laws
- Secure backup systems and disaster recovery procedures
Despite these measures, no online transmission is 100% secure. We strive to use commercially acceptable means to protect your personal information but we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enhance your experience on the Site
- Remember your preferences
- Analyze site traffic and user behavior
- Measure the effectiveness or our services
You can manage cookie preferences through your browser settings. Disabling cookies may limit your ability to use certain features of our website.
7. Your Rights
Depending on your location, you may have rights to:
- Access, update, or delete your personal information
- Opt-out of marketing emails by clicking “unsubscribe” in our emails
- Opt-out of SMS messages by replying “STOP”
- Request information on how we process your data
- Withdraw consent at any time for future communications
- Lodge a complaint with a supervisory authority if you believe your rights have been violated
To exercise these rights, contact us at [email protected]
8. Third-Party Links
The Site may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
9.Changes to this Privacy Policy
We may update this Privacy Policy periodically. The latest version will always be available on the website with the effective date, and your continued use of the Website indicates acceptance of the updated policy. For significant changes, we will notify you by email or through a notice on our website.
10. Contact Us
If you have any questions about this Privacy Policy, contact us at:
Wilderness Gear and Earthly Creations
Email: [email protected]
Phone: (541) 833-7759
Website: wildernessgearandearthlycreations.com
By using our website and services, you consent to this Privacy Policy.